Common questions
Let’s work through it.
Where should I start when choosing a panel?
Start with the application: roof, wall or soffit. Compare the published profile features, look at ASP project photographs, then discuss the panel and project requirements with our team.
Can I compare panel profiles?
Yes. The panel comparison shows application, profile family, published height and attachment style. It is a browsing aid; it does not establish engineering suitability.
How do I find the right slope or span for my roof?
Contact ASP with the panel, material and project conditions. Slope, support spacing and design requirements must be established for the applicable assembly.
Which colors and finishes are available?
Call ASP for current color and finish information for your chosen panel and material. The project gallery shows historical examples; it is not a current availability chart.
How accurate are the colors on screen?
Lighting, photography and screens can change how a finish appears. Confirm the intended finish with ASP before making a final selection.
What does PVDF refer to?
PVDF refers to a type of coating resin. Coating systems and written finish terms vary; ask ASP about the finish specified for your project.
What warranty applies to my project?
Contact ASP to confirm warranty availability, eligibility and written terms for your particular material, finish and application.
What should I prepare before calling about a project?
Helpful starting points include the project location, roof or wall application, preferred panel and finish, available drawings or measurements, and any questions about trim or transitions.
Who is responsible for field measurements?
The roofer or contractor is responsible for all field measurements and quantities of materials ordered. Blueprints are not a reliable source for actual panel lengths. Confirm field measurements before ordering.
Can I use a reference detail for any panel?
No. A general reference does not establish applicability to every panel or building. Confirm the panel, assembly and project requirements with ASP before use.
Where can I get installation help?
Call ASP with the panel and installation question. Discuss the applicable guidance before starting work, including any project-specific requirements.
Do similar Ultra Seam and ASP profiles share approvals?
A similar profile does not establish engineering equivalence or transfer testing approvals. Ultra Seam documents are published under that manufacturer’s own names. Ask ASP whether a reference applies to your intended assembly.
How should I plan for delivery or unloading?
The contractor or installer is responsible for unloading materials at the job site. Discuss delivery, site access, material handling and unloading arrangements with ASP before making project arrangements.
What is the best way to contact ASP?
Call 518-381-6144. The published office hours are Monday through Friday, 7:30 a.m.–4:00 p.m.
Let’s talk about your project.
Bring your panel questions to the ASP team.